The Better Business Torch Awards for Ethics honors companies who demonstrate best practices in leadership character and high standards of organizational ethics that benefits their customers, employees, suppliers, shareholders and communities. The award embodies the Better Business Bureau mission of advancing trust in the marketplace.
Gary’s Heating and Air applied for and won the small business category for 2017! What an honor! Gary’s has been in business since 1978 and has won numerous awards for sales, leadership, and growth but to win this award for Ethics is much different. We were a finalist the last time we applied in 2011.
“I attribute this accomplishment, honor and recognition to my loyal team members. My team members work hard each day to implement the ethical standards that I require to work here.” – Gary Ward
When Gary started thinking about owning his own company, it became apparent to him that he was taking on a huge responsibility not only to himself and his family but also to employees, clients, and the Amarillo community.
It is easy to think of words that describe ethics but he knew he must do more than just use “nice sounding” words. After much thought Gary decided to put down things that were important to him and that he would want and expect from a company he was willing to pay for service.
Ethics are more than words; we must act on these words. C. S. Lewis says “Integrity is doing the right things even when no one is watching”. To Gary’s Heating and Air that is what ethics is all about.
Gary came up with words like, integrity, honesty, respect, loyalty, trustworthiness, fairness, etc. When he started digging in deeper to all these words, it became apparent to him that all of these boiled down to “doing the right thing and doing what you say you will do regardless of the circumstances.”
All of us at Gary’s are so humbled to receive this recognition. We will continue to work hard for the people of Amarillo and provide 100% satisfaction as long as our doors are open.
If you haven’t tried Gary’s or it’s been awhile since you have called, we invite you to call and ask for our special offer today! Tell the very nice ladies that answer you read our blog and you want the $79 heating or cooling tune up!