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What Our Customers are Saying
  • Fast Service
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    “Our heating/AC unit had an error message on this cold, miserably windy day. Within in 15 minutes, Gary's had Michael Wrinkle on his way. Michael was professional and knowledge about our 'new to us' unit, and he had the problem fixed quickly. Thank you so much for your courteous service.”

    Martindale's

  • Professional Service
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    “Chris Gardner was extremely professional and very detailed in his work. Really appreicate him.”

    Dianne Nichols

  • Gary’s got good guys!
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    “What a great team!!! Taylor, Coy and Michael👍👍. Great and efficient service. Appreciate you guys!”

    Karen Dillinger

  • Great Job Dustin
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    “Dustin B. proved to be knowledgeable, caring, and efficient with our heater repair.”

    Dustin B

  • Very good job
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    “Very good. Excellant”

    Kay Mickey

  • Gary's consistently provides excellent service!
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    “Taylor performed the semi-annual equipment inspection and provided sensible recommendations to improve its performance and the air quality in my home. Taylor is extremely knowledgeable, considerate and pleasant. As always, I appreciate the remarkable techs employed at Gary’s Heating and Air Conditioning. Thank you!”

    Andrea

  • Outstanding service and quality delivered quickly.
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    “Sent an email to Gary's after our furnace began to act up. I was contacted early the next morning and within a couple of hours Michael showed up, figured out what was wrong, replaced the necessary parts and we were back in business. Outstanding service. Very Professional from the initial contact to the finished job. Thanks so much. They deserve 6 Stars!”

    Dave

  • We have always received professional and courteous service from Gary's.
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    “We have always received professional and courteous service from Gary's. Today we had a new technician to us, Michael. He provided the same quality of service that we have become accustomed to from Gary's.”

    C.C.

  • The guys at Gary's made this less painful with their knowledge and their professionalism.
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    “With the stress of having to "bite the bullet" and get a whole new system, the guys at Gary's made this less painful with their knowledge and their professionalism. From the installation of the entire unit to cleaning up afterwards, I was really impressed my install only took one day! I will recommend Gary's to everyone I know. Special thanks to Bryce, Spencer and Austin, gaw...you guys rock. Thanks Gary's Heating & Air!”

    B.B.

  • I would give him an A+ and would request him for any future maintenance issues.
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    “Jesse was very professional and knowledgeable. He is an outstanding representative of your business. I would give him an A+ and would request him for any future maintenance issues. Gary is to be commended in hiring such a quality person.”

    R.C.

  • Jami and Michael gave the best service.
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    “Jami and Michael gave the best service. After 3 other companies and a lot of beating around the bush, my a/c is working perfectly and the cost was minimal! Thank you, Gary's!!!!”

    T.M.

  • They have made our family Gary customers for life. Could not be happier with our experience!
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    “Spencer and Mitchell were both excellent, they made a very frustrating situation for my family that much better with their kindness and attention to detail. They have made our family Gary customers for life. Could not be happier with our experience!”

    J.W.

  • They are professional down-to-earth very knowledgeable and kind wonderful.
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    “They are professional down-to-earth very knowledgeable and kind wonderful. I love the way they were so sweet answered all my questions were very respectful and made me feel comfortable.”

    M.K.

  • 'Went the second mile' to assure that we were pleased with their work.
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    “Our HVAC system was about as old as we are when it expired! The Yellow Pages are filled with HVAC providers, and it seemed like spinning a roulette wheel as to whom to call. Because of a previous civic relationship with the principals at Gary's, that's the number we dialed. Five days later (even that delay being at our request), Gary's installers worked their magic. Among others who came by to monitor the installation, we especially want to commend Jeremy, Spencer and Jesse who installed the system. Only legal issues prevent us from offering to adopt these fine young men who "...went the second mile" to assure that we were pleased with their work.”

    P.S.

  • He was very informative and polite.
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    “Our AC unit stopped working on July 4th in the afternoon. I called Gary's and got a prompt response from a young man named Spencer. He came right out and fixed the problem in no time at all. He was very informative and polite. Became a Gary's member that day.”

    R.W.

  • GARY'S will definitely be our first call if any future issues come up with our heating or air.
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    “Our furnace went out and quit blowing air. The house was frigid cold. MICHAEL WRINKLE from Gary's Heating and Air came out within 20 minutes of the service call, and was able to diagnose the problem right away. He was able to install a new motor for the furnace and we had heat again. Thank you for the awesome service . GARY'S will definitely be our first call if any future issues come up with our heating or air.”

    B.K.

  • Fast service, arrived on time, and very thorough with the inspection.
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    “Thank you for the service check up. Fast service, arrived on time, and very thorough with the inspection.”

    B.K.

  • I believe you really do care about your customers.
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    “I believe you really do care about your customers. And this customer is surely enjoying being cool and comfortable. Thanks again.”

    F.M.

  • Great work from Gary’s Heating and Air Conditioning. I would highly recommend you!!
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    “Many thanks to all… Avi, Dylan and Michael for getting my antique AC up and running. They don’t make these systems as good as they did… nor do they make a team as good this one. Great work from Gary’s Heating and Air Conditioning. I would highly recommend you!!”

    K.D.

  • Gary's truly cares about our Amarillo community.
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    “Gary's truly cares about our Amarillo community. They recently selected a deserving single mother to replace her heating and air conditioning unit. This mother also is starting dialysis at home as she is in need of a kidney transplant so having her heating and air conditioning unit will be very helpful and important when she starts this process. Gary's not only replaced her unit but they went above and beyond in mowing her lawn and trimming trees in her backyard and front yard. Thank you for your service to our community.”

    R.H.

  • They spend the time to check everything, they explain everything to me, and answered all my questions.
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    “We decided to have GARY'S to do the free Inspection on our home units. The Technicians Jessi and Chris did a great job checking both units. They spend the time to check everything, they explain everything to me, and answered all my questions. We definitely have them to take care of our home units. We appreciate the Technicians knowledge.”

    A.A.

  • Very thorough and explained everything to me.
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    “Thanks for sending Jesse he was very thorough and explained everything to me so we got our AC unit fixed and I appreciate it.”

    T.B.

  • Very professional, very informative, and made a believer out of me so I signed up as a member.
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    “Michael came out and serviced my air conditioner which was freezing up. I have had several technicians from other companies look at it because it requires Freon every year and they could not find the leak. He found it in five minutes and found out that my heating unit had a strip out so it was not performing at full capacity. Very professional, very informative, and made a believer out of me so I signed up as a member. I'll be in the market for a new unit before long and will be getting a bid on it.”

    T.B.

  • I believe in your integrity and although you aren't inexpensive, nothing worthwhile is. Thanks for taking care of me.
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    “As a widow, with special health needs, I know that when my system shuts down in extreme weather, no matter what time, night or day, I can count on prompt service. That means so much. I believe in your integrity and although you aren't inexpensive, nothing worthwhile is. Thanks for taking care of me.”

    H.F.

  • Thanks for taking care of us. We're new to the club membership and the service has been great.
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    “Thanks for taking care of us. We're new to the club membership and the service has been great. The service tech that came out fixed a problem that has evidently existed since this system was installed. He recognized it and re-wired the system so that it would perform at peak efficiency. Great job!!”

    C.L.

  • I really appreciated the care he took to make sure everything was working properly before he left. Thank you so much for the GREAT service!!
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    “I want to thank both Jaime and Michael for the excellent service today. Jaime was as helpful as could be when I called this morning and was able to fit my repair in on a very busy day. Michael did an excellent job diagnosing the problem and getting our unit back up and running on a hot afternoon. He exemplified service with a smile - I really appreciated the care he took to make sure everything was working properly before he left. Thank you so much for the GREAT service!!”

    K.C.

  • Serviceman was very personable and professional.
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    “Serviceman was very personable and professional. Good feedback.”

    K.S.

  • I would recommend them anytime!
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    “Our heater quit working over the weekend, we called and they were prompt, efficient and very nice! They explained the charge for weekend rates right up front, which was very nice to know! I would recommend them anytime!”

    R.O.

  • Michael Wrinkle did an excellent job of evaluating our old heating and air conditioning unit.
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    “Michael Wrinkle did an excellent job of evaluating our old heating and air conditioning unit which was originally plumbed and vented wrong many years ago. He gave us lots of different options to fix the system with different pricing options available. Michael worked very late (8pm) to give us the best options to fix the old house.”

    Yelp Reviewer

  • Chris was very professional and courteous.
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    “Chris was very professional and courteous. He went over everything and made recommendations that we did.”

    R.B.

  • Excellent work.
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    “Excellent work. Excellent evaluation of an old heating and airconditioning system that was not plumbed or vented correctly many years ago. Gave many options and suggestions and pricing options to fix system and worked on it very late after hours. Thank you.”

    Yelp Reviewer

  • The service was fantastic!!! They guarantee the work and do everything to make sure it's working correctly!!!!
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    “We have always had such a great experience with Gary's!!! We had a new system put in while I was 8 months pregnant!! I also had a 23 month old at home! We had our older system checked and it was not working correctly and we had carbon monoxide leaking they caught it and had a new system placed within the week!!! The service was fantastic!!! They guarantee the work and do everything to make sure it's working correctly!!!! Every service tech we had was exceptional!!!! I would definitely recommend!!”

    M.S.

  • The installation was done by a proficient and professional team.
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    “The installation was done by a proficient and professional team. During the installation, our salesman came out to check on the progress. The entire process from the consultation to turning on the unit was very smooth and pleasant. Thanks again.”

    G.K.

  • They are very professional, very neat and this is appreciated.
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    “You have a well-trained group of workers. They are very professional, very neat and this is appreciated. They are also very pleasant and willingly answered any and all questions. All of you can take pride in your work.”

    M.P.

  • I highly recommend Gary's to anyone who needs their heating or air conditioner repaired.
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    “Being a preferred customer paid off on a hot day. When I got home, it was 85 degrees and I knew something was wrong. I called the office number and the answering service was polite and promptly relayed my message to the service technician. I received a call and the air conditioning was fixed within the hour. The employees have been courteous and extremely helpful. I highly recommend Gary's to anyone who needs their heating or air conditioner repaired.”

    L.R.

  • This company has gone above & beyond.
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    “Gary & Paula have been such blessings to my Dad!! He & Mom won the Cozy Christmas giveaway; since Mom passed away this company has gone above & beyond taking care of my Dad & his needs concerning the furnace & AC. Many times Dad has gotten teary eyed & said what good people belong to that company. Thank you all so very much. ”

    S.B.

  • My cooling bills are a lot lower.
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    “My daughter told me to call Gary's. And I'm so glad she did. My cooling bills are a lot lower.”

    T.W.

  • Friendly, professional and fast!
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    “Friendly, professional and fast! Dustin did an excellent job and I couldn't be happier.”

    S.R.

  • Entire home is warm. Thank you Gary's!
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    “Heater went out mid February. My system was very old, maybe 30 years. Gary's came out and told me I needed a new system, old one was toast ...surprised my home didn't catch fire. Had it for a month now and I am happy. One room was never warm, just cold air...Entire home is warm. Thank you Gary's!”

    M.S.

  • Thank you for the awesome service . GARY'S will definitely be our first call.
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    “Our furnace went out and quit blowing air. The house was frigid cold. MICHAEL WRINKLE from Gary's Heating and Air came out within 20 minutes of the service call, and was able to diagnose the problem right away. He was able to install a new motor for the furnace and we had heat again. Thank you for the awesome service . GARY'S will definitely be our first call if any future issues come up with our heating or air.”

    B.K.

  • Fast service, arrived on time.
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    “Thank you for the service check up. Fast service, arrived on time, and very thorough with the inspection.”

    B.K.

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