Whether you’re replacing an older air conditioner or installing one for the first time, finding a trustworthy contractor to install and service an air-conditioning system matters the most. Here’s what to do.
Check the background of the Contractors. Contractors who come to give you a proposal on your installation can show you proof of bonding and insurance and verification of the required contractor’s licenses if you ask for it. It’s a great idea to ask about that. Check with your local Better Business Bureau and consumer affairs office for complaint records. It’s a plus if technicians are certified by a trade organization, such as North American Technician Excellence (NATE) or HVAC Excellence, to service residential heating and cooling equipment. Check to see that their employees have to undergo drug testing and background tests. You want to be certain your home and family are not at risk.
Get specifics. Contractors who bid on your job should calculate the required cooling capacity by using a recognized method such as a system certificate with AHRI.
Warranty and guarantees. A great Contractor will go over all the Company’s “Peace of Mind” guarantees. Make sure you see things like “No Surprises Guarantee” , “Utility Saving Guarantee”, “No Lemons Guarantee” and “Code Compliance”.
Factory Authorized Dealers (FAD)
Gary’s is FAD!
There are tens of thousands HVAC companies in the US but only 5% of them are FAD. To be awarded this prestigious designation, a company must meet the following requirements:
Professionalism
The company must be professionally run, have all appropriate licenses, liability coverage and have the ability to honor all warranty requirements. The management should be able to explain the terms and conditions of warranties and help their customers take full advantage of them. Upfront treatment, integrity and honesty are some of the unique qualities of Carrier factory authorized dealers.
Expertise
Technicians working for a contractor or dealer must undergo rigorous training at the factory or Distributor to learn about every aspect of HVAC equipment installation, maintenance and repairs. They are also required to adhere to national standards when discharging their duties. As a result, consumers can expect these technicians to get the job done effectively the first time without cutting corners.
Efficiency
Technicians working for a contractor or dealer must undergo rigorous training at the factory or Distributors to learn about every aspect of HVAC equipment installation, maintenance and repairs. They are also required to adhere to national standards when discharging their duties. As a result, consumers can expect these technicians to get the job done effectively the first time without cutting corners.
ALSO: Hiring a Factory Authorized Dealer (FAD) can save you money in Year-Around Rebates!
Gary’s would love to be YOUR Heating and Air Company!