Carlos L.
Maintenance Technician
Carlos came to Gary’s with some great training and much motivation to learn more!
His strengths include hands on knowledge, mentor shadowing with field experts, sequence of operation and equipment knowledge.
His ability to open up and relate with customers is truly what makes him stand out with his customer service.
He loves to work with people and asks lots of questions to make sure when he leaves they are completely satisfied. Carlos works hard with Gary’s team and once you meet him, you will understand why he is such an asset to Gary’s! He likes to spend time with his daughter and family and likes to shoot guns!
Our Customers Love Us
At Gary's Heating and Air Conditioning, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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Treats you fairly!!"Gary's installed a wi-fi thermostat with our new system. We were not crazy about it. We called Gary's and they came out that day and reinstalled our original thermostat. Michael did the work quickly and promptly. He even corrected a problem with our system. We have used Gary's since early 90's. Gary's has always taken good care of us and treated us fairly."- Mike
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Professional prompt efficient service"Michael W was on call today, 1/1/2019. He was prompt, professional and took the time to explain why we had no heat. The repair was great. We highly recommend Gary’s, and Michael in particular, for professional honest service. JK Amarillo"- pw
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Fantastic"About five years ago we had a complete heating and air system installed by Garys. The system worked great but the OxyQuantum air purification system we had installed with the unit continuously failed. Eventually Garys service tech, Taylor, got involved and took full ownership of our problem. He contacted the service manager, Jeremy, and he, along with service tech, Dustin, came out and stayed on it until it was completely resolved. As a supervisor I’m always impressed when an employee takes “ownership” of a customer’s problem and these guys did exactly That. The service techs at Garys ARE the face of the company and Gary’s techs have always been exceptional in their service and timeliness . Great company, great products and exceptional people."- TS Buege
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Outstanding service and quality delivered quickly."Sent an email to Gary's after our furnace began to act up. I was contacted early the next morning and within a couple of hours Michael showed up, figured out what was wrong, replaced the necessary parts and we were back in business. Outstanding service. Very Professional from the initial contact to the finished job. Thanks so much. They deserve 6 Stars!"- Dave
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membership inspection"Taylor was very professional and did a thorough job. He was knowledgeable and answered any questions I had."- John Cates
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Taylor was the Best!"Taylor performed service on my A/C and heater today -- Taylor was professional, courteous and knowledgeable!"- Cooper
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Great service"Taylor came to my house and treated us with great care. It’s rare to have a tradesperson who talks to you with intelligence and kindness. Every time Taylor came in the house he put on shoe covers and treated our house with care! This is why we use Gary’s."- Kyle C
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Excellent Service!!!"Taylor has inspected our Heat and Air System a couple of times (with the semi-annual inspection membership we have). He does excellent work, very knowledgable and friendly. We have used Gary's Heat & Air for many years. I highly recommend Taylor / Gary's Heat & Air to anyone needing service!!!"- Chuck Lane