Carlos L.
Maintenance Technician
Carlos came to Gary’s with some great training and much motivation to learn more!
His strengths include hands on knowledge, mentor shadowing with field experts, sequence of operation and equipment knowledge.
His ability to open up and relate with customers is truly what makes him stand out with his customer service.
He loves to work with people and asks lots of questions to make sure when he leaves they are completely satisfied. Carlos works hard with Gary’s team and once you meet him, you will understand why he is such an asset to Gary’s! He likes to spend time with his daughter and family and likes to shoot guns!
Our Customers Love Us
At Gary's Heating and Air Conditioning, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.
-
Fast Service"Our heating/AC unit had an error message on this cold, miserably windy day. Within in 15 minutes, Gary's had Michael Wrinkle on his way. Michael was professional and knowledge about our 'new to us' unit, and he had the problem fixed quickly. Thank you so much for your courteous service."- Martindale's
-
I would give him an A+ and would request him for any future maintenance issues."Jesse was very professional and knowledgeable. He is an outstanding representative of your business. I would give him an A+ and would request him for any future maintenance issues. Gary is to be commended in hiring such a quality person."- R.C.
-
'Went the second mile' to assure that we were pleased with their work."Our HVAC system was about as old as we are when it expired! The Yellow Pages are filled with HVAC providers, and it seemed like spinning a roulette wheel as to whom to call. Because of a previous civic relationship with the principals at Gary's, that's the number we dialed. Five days later (even that delay being at our request), Gary's installers worked their magic. Among others who came by to monitor the installation, we especially want to commend Jeremy, Spencer and Jesse who installed the system. Only legal issues prevent us from offering to adopt these fine young men who "...went the second mile" to assure that we were pleased with their work."- P.S.
-
Very good job"Very good. Excellant"- Kay Mickey
-
The guys at Gary's made this less painful with their knowledge and their professionalism."With the stress of having to "bite the bullet" and get a whole new system, the guys at Gary's made this less painful with their knowledge and their professionalism. From the installation of the entire unit to cleaning up afterwards, I was really impressed my install only took one day! I will recommend Gary's to everyone I know. Special thanks to Bryce, Spencer and Austin, gaw...you guys rock. Thanks Gary's Heating & Air!"- B.B.
-
Perfect"Made a phone call, one hour later (out of town) he was at my door with a bag of tools. Serviced inside and outside units. We're warm again. I warned him...I warned him...but he still had help in the backyard. Every serviceman needs a chicken on his shoulder trying to see what's going on. The total experience was perfect. Thanks Gary's!"- Mike S.
-
Fantastic"About five years ago we had a complete heating and air system installed by Garys. The system worked great but the OxyQuantum air purification system we had installed with the unit continuously failed. Eventually Garys service tech, Taylor, got involved and took full ownership of our problem. He contacted the service manager, Jeremy, and he, along with service tech, Dustin, came out and stayed on it until it was completely resolved. As a supervisor I’m always impressed when an employee takes “ownership” of a customer’s problem and these guys did exactly That. The service techs at Garys ARE the face of the company and Gary’s techs have always been exceptional in their service and timeliness . Great company, great products and exceptional people."- TS Buege
-
Fast service, arrived on time."Thank you for the service check up. Fast service, arrived on time, and very thorough with the inspection."- B.K.