Carlos L.
Maintenance Technician
Carlos came to Gary’s with some great training and much motivation to learn more!
His strengths include hands on knowledge, mentor shadowing with field experts, sequence of operation and equipment knowledge.
His ability to open up and relate with customers is truly what makes him stand out with his customer service.
He loves to work with people and asks lots of questions to make sure when he leaves they are completely satisfied. Carlos works hard with Gary’s team and once you meet him, you will understand why he is such an asset to Gary’s! He likes to spend time with his daughter and family and likes to shoot guns!
Our Customers Love Us
At Gary's Heating and Air Conditioning, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.
-
Perfect"Made a phone call, one hour later (out of town) he was at my door with a bag of tools. Serviced inside and outside units. We're warm again. I warned him...I warned him...but he still had help in the backyard. Every serviceman needs a chicken on his shoulder trying to see what's going on. The total experience was perfect. Thanks Gary's!"- Mike S.
-
Fantastic"About five years ago we had a complete heating and air system installed by Garys. The system worked great but the OxyQuantum air purification system we had installed with the unit continuously failed. Eventually Garys service tech, Taylor, got involved and took full ownership of our problem. He contacted the service manager, Jeremy, and he, along with service tech, Dustin, came out and stayed on it until it was completely resolved. As a supervisor I’m always impressed when an employee takes “ownership” of a customer’s problem and these guys did exactly That. The service techs at Garys ARE the face of the company and Gary’s techs have always been exceptional in their service and timeliness . Great company, great products and exceptional people."- TS Buege
-
Thanks for taking care of us. We're new to the club membership and the service has been great."Thanks for taking care of us. We're new to the club membership and the service has been great. The service tech that came out fixed a problem that has evidently existed since this system was installed. He recognized it and re-wired the system so that it would perform at peak efficiency. Great job!!"- C.L.
-
Service"5 ⭐️ Prompt, courteous, excellent service Thank you Dustin!"- Carol Thurston
-
Excellent Service"Michael did a great job for us. Repaired our system and pointed out an improvement we could make to improve the longevity of our system. Very pleased with the service."- MRH
-
Professional"Michael did a good job. He found and fixed our squeak. Replaced our thermostat batteries. Professional, thorough and efficient. Very courteous. We are very satisfied with his work. Thank you. Send him to us the next time."- Michael
-
Michael was very helpful"Michael did an excellent job servicing my heat/ac unit. I really appreciated how he explained everything and how the unit should be working. Michael also took the time to show me how to connect my thermostat to wifi, and he walked me through several different settings on the thermostat. Great job!!!"- Andrew
-
Michael Wrinkle did an excellent job of evaluating our old heating and air conditioning unit."Michael Wrinkle did an excellent job of evaluating our old heating and air conditioning unit which was originally plumbed and vented wrong many years ago. He gave us lots of different options to fix the system with different pricing options available. Michael worked very late (8pm) to give us the best options to fix the old house."- Yelp Reviewer