Gary & Paula W.
President / Owner & Co-Owner
Since high school, Gary dreamed of owning his own business. After working for a heating and air company, he moved on and started Gary's Heating and Air Conditioning, Inc. in 1978 in his garage. Gary will say that he owes much of his success to his father and father-in-law, who both encouraged, motivated, mentored, and supported him as he pursue his dream.
As a new businessman, Gary made a vow that there would be several non-negotiable standards for him as a businessman:
- Customer service and satisfaction
- Ethical behavior no matter the cost
- Safety for customers and employees
While the first few months back in 1978 required hours in the car and Gary holding down the business without any employees, he has grown Gary's Heating and Air Conditioning, Inc. to a successful heating and cooling company that is trusted in Amarillo and surrounding areas.
Gary has become a brilliant teacher, leader, and mentor. He loves coming to work every day and interacting with the employees and our customers. He was born and raised in Amarillo and loves this community. He prides himself and his company on good morals, ethics, and honesty.
Paula came on board in 2012 after retiring from Education as teacher, counselor and Director of Counselors for AISD.
While running a business is not easy, it is very rewarding to Gary and Paula to see employees grow, ensure clients are happy, and give back to the community. Paula and Gary love golf, shooting guns, and spending time with their kids and grandkids.
Our Customers Love Us
At Gary's Heating and Air Conditioning, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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I highly recommend Gary's to anyone who needs their heating or air conditioner repaired."Being a preferred customer paid off on a hot day. When I got home, it was 85 degrees and I knew something was wrong. I called the office number and the answering service was polite and promptly relayed my message to the service technician. I received a call and the air conditioning was fixed within the hour. The employees have been courteous and extremely helpful. I highly recommend Gary's to anyone who needs their heating or air conditioner repaired."- L.R.
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Professional"Michael did a good job. He found and fixed our squeak. Replaced our thermostat batteries. Professional, thorough and efficient. Very courteous. We are very satisfied with his work. Thank you. Send him to us the next time."- Michael
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The installation was done by a proficient and professional team."The installation was done by a proficient and professional team. During the installation, our salesman came out to check on the progress. The entire process from the consultation to turning on the unit was very smooth and pleasant. Thanks again."- G.K.
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membership inspection"Taylor was very professional and did a thorough job. He was knowledgeable and answered any questions I had."- John Cates
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They spend the time to check everything, they explain everything to me, and answered all my questions."We decided to have GARY'S to do the free Inspection on our home units. The Technicians Jessi and Chris did a great job checking both units. They spend the time to check everything, they explain everything to me, and answered all my questions. We definitely have them to take care of our home units. We appreciate the Technicians knowledge."- A.A.
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Thanks for taking care of us. We're new to the club membership and the service has been great."Thanks for taking care of us. We're new to the club membership and the service has been great. The service tech that came out fixed a problem that has evidently existed since this system was installed. He recognized it and re-wired the system so that it would perform at peak efficiency. Great job!!"- C.L.
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Professional, Quality and Fast Service!"I would like to thank you for the quality of service your team provided. It has been a long time since I have received this level of service and professionalism from a contractor. The HVAC unit that was installed by your company lasted 31 years before it finally failed. Within an hour and a half of contacting you one of your representatives was at my residence ready to help. Less than 24 hours later I have a new efficent HVAC system professionally installed by your team."- Brian
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Fantastic"About five years ago we had a complete heating and air system installed by Garys. The system worked great but the OxyQuantum air purification system we had installed with the unit continuously failed. Eventually Garys service tech, Taylor, got involved and took full ownership of our problem. He contacted the service manager, Jeremy, and he, along with service tech, Dustin, came out and stayed on it until it was completely resolved. As a supervisor I’m always impressed when an employee takes “ownership” of a customer’s problem and these guys did exactly That. The service techs at Garys ARE the face of the company and Gary’s techs have always been exceptional in their service and timeliness . Great company, great products and exceptional people."- TS Buege