Gary & Paula W.
President / Owner & Co-Owner
Since high school, Gary dreamed of owning his own business. After working for a heating and air company, he moved on and started Gary's Heating and Air Conditioning, Inc. in 1978 in his garage. Gary will say that he owes much of his success to his father and father-in-law, who both encouraged, motivated, mentored, and supported him as he pursue his dream.
As a new businessman, Gary made a vow that there would be several non-negotiable standards for him as a businessman:
- Customer service and satisfaction
- Ethical behavior no matter the cost
- Safety for customers and employees
While the first few months back in 1978 required hours in the car and Gary holding down the business without any employees, he has grown Gary's Heating and Air Conditioning, Inc. to a successful heating and cooling company that is trusted in Amarillo and surrounding areas.
Gary has become a brilliant teacher, leader, and mentor. He loves coming to work every day and interacting with the employees and our customers. He was born and raised in Amarillo and loves this community. He prides himself and his company on good morals, ethics, and honesty.
Paula came on board in 2012 after retiring from Education as teacher, counselor and Director of Counselors for AISD.
While running a business is not easy, it is very rewarding to Gary and Paula to see employees grow, ensure clients are happy, and give back to the community. Paula and Gary love golf, shooting guns, and spending time with their kids and grandkids.
Our Customers Love Us
At Gary's Heating and Air Conditioning, Inc., your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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Perfect"Made a phone call, one hour later (out of town) he was at my door with a bag of tools. Serviced inside and outside units. We're warm again. I warned him...I warned him...but he still had help in the backyard. Every serviceman needs a chicken on his shoulder trying to see what's going on. The total experience was perfect. Thanks Gary's!"- Mike S.
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He was very informative and polite."Our AC unit stopped working on July 4th in the afternoon. I called Gary's and got a prompt response from a young man named Spencer. He came right out and fixed the problem in no time at all. He was very informative and polite. Became a Gary's member that day."- R.W.
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Professional prompt efficient service"Michael W was on call today, 1/1/2019. He was prompt, professional and took the time to explain why we had no heat. The repair was great. We highly recommend Gary’s, and Michael in particular, for professional honest service. JK Amarillo"- pw
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Professional, Quality and Fast Service!"I would like to thank you for the quality of service your team provided. It has been a long time since I have received this level of service and professionalism from a contractor. The HVAC unit that was installed by your company lasted 31 years before it finally failed. Within an hour and a half of contacting you one of your representatives was at my residence ready to help. Less than 24 hours later I have a new efficent HVAC system professionally installed by your team."- Brian
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Professional and courteous team."Gary's Heating and Air Conditioning, Inc. installed our HVAC unit and did a wonderful job. The team was professional and courteous around my elderly parent, who was confused by the activity. Thank you for your efforts!"- Sandy V.
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They have made our family Gary customers for life. Could not be happier with our experience!"Spencer and Mitchell were both excellent, they made a very frustrating situation for my family that much better with their kindness and attention to detail. They have made our family Gary customers for life. Could not be happier with our experience!"- J.W.
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Fast Service"Our heating/AC unit had an error message on this cold, miserably windy day. Within in 15 minutes, Gary's had Michael Wrinkle on his way. Michael was professional and knowledge about our 'new to us' unit, and he had the problem fixed quickly. Thank you so much for your courteous service."- Martindale's
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Fantastic"About five years ago we had a complete heating and air system installed by Garys. The system worked great but the OxyQuantum air purification system we had installed with the unit continuously failed. Eventually Garys service tech, Taylor, got involved and took full ownership of our problem. He contacted the service manager, Jeremy, and he, along with service tech, Dustin, came out and stayed on it until it was completely resolved. As a supervisor I’m always impressed when an employee takes “ownership” of a customer’s problem and these guys did exactly That. The service techs at Garys ARE the face of the company and Gary’s techs have always been exceptional in their service and timeliness . Great company, great products and exceptional people."- TS Buege